Klarna Help
Are you having trouble with your Klarna order?
No problem! It's good that you tried to contact us.
Our team of highly qualified customer service representatives is available around the clock!
Send us an email at support@linoveroshop.com and we will not only offer you the best solutions but also up to 5x faster response times* than if you contacted Klarna directly!
*Based on a survey of more than 500 customers in June 2022, our specialized Klarna team resolves issues up to 5x faster than direct contact with Klarna.
If you want to return your product, have problems with your order, or have not yet received your order even though you have to pay the Klarna invoice.
Please send us an email at support@linoveroshop.com or fill out our contact form before contacting Klarna. This way, we can solve your problem much faster and more easily.
The average response time from Klarna is on average four times longer, which means it takes longer to resolve your issue.
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What should I do if I have to make my Klarna payment but have not yet received my product?
You can easily postpone your Klarna payment via the Klarna app. Watch this video to see how it works:
(In most cases, extending the payment deadline is free).
Step-by-step to extend the Klarna payment period:
Open the Klarna app on your smartphone.
Click on "Pay" at the bottom.
Click on "Extend due payment".
Click on "Confirm".
Your payment deadline has now been extended by 30 days.
What should I do if I want to return my order?
Send us an email at support@linoveroshop.com and our friendly support team will be happy to help you and ensure a smooth return. It is not necessary to contact Klarna, as it only takes longer to get your money back.
What should I do if the product I received does not meet the quality I expected?
Send us an email at support@linoveroshop.com and our support team will be happy to assist you and ensure a smooth return of your ordered products. It is not necessary to contact Klarna, as this would lead to complications and we would take longer to resolve your issue.
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What should I do if parts are missing from my order?
Send us an email at support@linoveroshop.com and we will make sure your missing product is reordered as soon as possible. It is not necessary to contact Klarna, as this leads to complications and we need more time to resolve your issue.
We are always reachable at support@linoveroshop.com if you have any further questions,